From January 1st 2021, the regulations
concerning shipping goods outside the United Kingdom have changed. It is now
mandatory to supply the parcel with a specific set of documents, like any
licence or certificate to ship internationally and the parcel invoices.
Don’t worry, the big part of the work is on us!
The only information we need from you is:
- Your EORI number
- Your VAT number
Our courier service is DPD. As soon as they pick up your
parcel from our facilities, you will be contacted by them. You will receive an
email that will give you access to all the useful information about the duties
related to your parcel and your tracking number.
Please notice that all duty costs need to be paid by the
customer. You will find a direct link to the payment in the email from DPD. The
parcel will be delivered once the transaction is completed.
Would you like to have more information about the duty
rates? They are calculated on the type of goods and the commercial invoice. You
will get all the data you may need in the report from DPD. We cannot release
any estimate on the duty costs.
Due to the enhanced border checks and the copious
administration tasks, also shipping and delivery timing are likely to be
impacted. We are not able to predict any delays on your parcel delivery. You
can track your parcel through the DPD website by using your tracking number.
If we get your order back, you will be required to pay for
the re-shipping duty costs.
For any further enquiries, do not hesitate to contact us at sales@hoeshinternational.co.uk or give
us a call +44 (0)116
276 5221.
